Sunday, 22 May 2011

How to perfect a sale or sale process?

With the advent of a post GFC and the need to grow market share prominent once more, the one thing that is very prevalent in banking is the investment in sales based processes, coaching for soft sell skills and techniques, and sales mapping.
The question is do these techniques work, or do we stick to the time proven technique of building and maintaining relationships the old fashioned way?

Thursday, 28 April 2011

State of the Market in Banking

The most common question I get asked as a Recruitment Specialist in the Banking arena is “what is the state of the employment market and who is doing what?” Right now all that I can answer is that I am seeing a lot of high level activity amongst banks, with change afoot both at executive employee level and with strategic direction, but little has translated down to the frontline, either in growth or job forecasts.

I have sought the views of a number of bankers from various aspects of banking and invite others to contribute accordingly. So far opinions have varied slightly.

It has been suggested that the banks are underperforming in actual growth against forecast growth and this may explain why there are not the expected growth in new jobs on the frontline.

Others believe and have stated that whilst the frontline is poised for growth the credit environment is still highly cautious, resulting in a ‘wait and see’ situation.

So my questions to you are –
  • What is your view as to the state of the market?
  • What growth aspirations do you think banks generally or specifically have?
  • How will this impact on job forecasts?